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When emergencies occur, contacting 911 can be daunting. Boone County's dispatchers are ready to assist with a steady voice. As part of National Public Safety Telecommunicators Week, gratitude is directed to these first responders who answer calls for help.
Several guidelines can improve the efficiency of a 911 call. Staying calm aids dispatchers in understanding the situation and dispatching appropriate help quickly. Providing a specific location, whether an address or a nearby landmark, is crucial. If unknown, enabling a phone's location settings can assist dispatchers.
Responding to all questions asked by dispatchers is important as these are designed to prepare emergency crews, even as help is already en route. Remaining on the line until given permission to hang up, unless in danger, ensures complete information is communicated.
911 should be reserved for urgent matters, with Boone County's non-emergency line available for non-urgent issues at (859) 371-1234.
Every 911 call is significant, and proper handling can greatly impact the outcome. The Boone County 911 dispatchers deserve recognition for their dedicated service, working diligently to address emergency needs around the clock.
